Contact information
Business hours
8:30am to 4:30pm Monday to Friday
Call
General enquiries: (02) 6207 1923
TTY (hearing impaired only): (02) 6207 2622
Complaints: (02) 6207 1923
General enquiries: Online enquiry
Comments on a DA or Draft EIS: actpla.customer.services@act.gov.au
Make a complaint, suggestion or compliment on our feedback form
Fax
Dickson office fax: (02) 6207 1925
Mitchell office fax: (02) 6207 6258
Please note: From 10 April you will be no longer able to send faxes to the ESDD customer Service office in Mitchell. More
Write
General enquiries: GPO Box 1908 CANBERRA ACT 2601
Comments on a development application or planning application: PO Box 365 Mitchell ACT 2911
Visit
Dickson Office map
Ground Floor South
Dame Pattie Menzies House
16 Challis Street
Dickson ACT 2602
8:30am to 4:30pm Monday to Friday
Services at Dickson include:
- development applications lodgement and inspection
- advice and coordination for development applications and notification of lessees
- building, electrical, gas, plumbing and asbestos licensing and standards
- registrations of architects
- electrical inspections
- lease conveyancing
- maps and land information
- information about land zoning
- information about policies and projects.
If you wish to obtain general advice regarding leasing please make an appointment by contacting the customer service team.
Mitchell Office map
Mitchell Customer Service Centre,
8 Darling Street
Mitchell ACT 2911
8:30am to 4:30pm Monday to Friday
Services at Mitchell include:
- house and drainage plans
- building, electrical, gas and plumbing licensing and standards
- building file searches
- building conveyancing
- plumbing, drainage and gasfitting plan approvals and booking inspections
- building depreciation information for tax.
More information on the Mitchell Customer Service Centre.
