General enquiries
(02)6207 1923

ACTMAPi - ACT mapping online

View the Territory Plan - The key statutory planning document in the ACT

Send us your feedback

Recall of RAYPAK pool and spa heaters

Raypack, spa and pool heaters, gas saftely recall

Product Recalls Australia, through the ACCCC, has initiated a recall of pool/spa heaters manufactured by RAYPAK Australia Pty Ltd that were installed after 1 July 2005 and have built-in controls like that shown here. There is a danger that malfunctioning of the controls may cause the water to be heated above the set temperature possibly leading to scalding. The information provided below is from Product Recalls Australia.

Type of pool and spa heaters affected

If alpha-numeric: AL 0507 (i.e. 2005, July) to AL 0708 (i.e. 2007, August) or AN 0507 (i.e. 2005, July) to AN 0708 (i.e. 2007, August)
If numeric only: 2007 08 (i.e. 2007, August) to 2008 02 (i.e. 2008, February). Visual identification can be made by comparing your product to these photos.

Incidents

Water inadvertently entering the unit may lead to a partial malfunction of the over- temperature thermostat control. If this malfunction occurs, there could be a risk of scalding from pool or spa water at temperatures that could exceed 45°C. This is especially a risk in the case of small pool or spa applications where water volume is small and temperatures can rise quickly

Action required

Please call Raypak toll free on 1800 063 018. Raypak will be arranging to undertake on site service modifi cations in order to eliminate the potential for this malfunction. These modifications will be made free of charge.

If your unit is used to heat a spa, fully enclosed indoor pool, plunge pool or small lap pool, please immediately disable the unit by turning off the power switch and disconnecting the appliance power cord. For all other pools, turn off the unit as above prior to using the pool, and check the pool temperature before entering the water.

You may also call the gas safety team at ACTPLA on (02) 6205 0517 to arrange an inspection. 

Further information

Raypack- 1800 063 018

Product Recalls Australia

 


Was the information on this page helpful?

Page content was useful
Page content was not useful