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eDevelopment - November 2011 update

From Monday 3 January 2012 the lodgment of development applications and associated processes (amendments, further information, satisfying conditions of approval etc) will no longer be accepted over the counter at the Environment and Sustainable Development Customer Service Centre, via post or email.  Applications will only be accepted via the eDevelopment portal. 

Computer terminals with access to eDA will be available in the Dickson Customer Service Centre for use by applicants who still want to visit the Customer Service Centre  to lodge an application.  Customer Service staff will be able to assist applicants through the process of lodging a development application online.

To register for eDA applicants will need to complete the Request for Access to Online Services form and bring it into the Dickson Customer Service Centre at 16 Challis Street.  Like a bank, users need a unique confidential identifier – like a pin number – for security of information, including commercial in confidence documents and the like. The Customer Service staff will need to see a user’s personal and/or company ID before finalising the registration process and providing access to the eDevelopment portal.

  

  

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